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My Story

I’ve always loved making things. When deciding what to major in, I thought “what’s more at the heart of a physical thing than the material it’s made of?” So, I got a degree in Materials Science and Engineering.

I liked the research, the problem solving of the lab, and the possibilities that materials presented, but not so much the actual learning of it. Too late in the game, I realized that I was actually more interested in the things the materials were used to make than the materials themselves.

When I joined Philadelphia Gear, I got more than I bargained for and, in retrospect, I got exactly what I needed. I took the opportunity to learn all I could about quality, lean, 3D drafting and the logic needed to make product selections.

I found things I loved:

  1. In quality, I loved analyzing people and why they do what they do; figuring out their thought process, putting myself in their shoes and empathizing with their behavior.
  2. I loved making mechanical blueprints and 3D models. I liked drafting something out of nothing - taking just parameters and requirements and making a precise mockup of something physical.
  3. I liked sorting through customer requests, product requirements and constraints, figuring out what the customer needed, and what solution would be best.
  4. In lean, I loved solving an everyday issue, for example by reorganizing and reframing the physical space a worker used to complete their work. I liked making it more usable.

An idea started to take shape. What if the things I was learning in quality could be applied to products and the processes of using them? What if the same observation, analysis and logic skills that I had built over the years could be applied to users and their products.

What if I could help solve the many work-arounds that we all devise, sometimes without even realizing, for our digital and physical products?

Turns out, there’s already entire fields of study to those exact concepts.

At the same time, I started taking an interest in human health and psychology. I started reading about the brain, body language and nonverbal communication, and the influence of nutrition and environment on our wellbeing. I keep thinking about how important it could be to implement some of these research findings about how humans are wired. How much more intuitive and healthier could our technology get?

So, I decided to make a leap, and transfer my thinking from gearboxes and shop processes to the user experience of a more diverse set of users and products.

There’s a wealth of knowledge and experience around building usable things and processes. There’s also still so much relatively untapped information about humans and our inner workings. I’m here to soak up whatever I can.

Oh, and I’d like to make those usable things beautiful too. Because if you’re going to put that much effort into something, why on earth would you make it ugly?

Unless of course, the user is looking for an unattractive or disorienting experience, and then I’m ready to start researching that, too.

My Resume

Experience

Apr 2020-Current

Rau.ch

Freelance Product Designer

Working with client to determine the audience and purpose of the product and using those decisions to guide the content voice and curation. Designing, prototyping and building a responsive website. Creating user experience, interface, imagery and illustrations to fit the website content and concept.

Jan 2020-Mar 2020

AdamTicknor.com

Freelance Product Designer

Researched, designed, prototyped and built a responsive website end-to-end. Distilled the client needs, ideas and goals into a cohesive product. Created all branding, illustration and an online education program.

Sept 2012-Nov 2019

Product development

  • Interfaced with customers to determine product requirements.
  • Determined if there were preexisting products that met all the standards and requirements or if new solutions were necessary.

Led root cause analysis

  • Facilitated investigations and user research to identify the source of problems and pain-points arising in processes.
  • Created and instituted solutions which prevented problem reoccurrence and, if necessary, address initial ramifications.
  • Conducted follow-up testing and research to determine if the solutions created were successful.

Contributed to a small team focused on internal lean projects

  • Redesigned shop floor layout and workspaces to make them more usable and to increase productivity and safety.

Education

Apr 2019-Jan 2020

CareerFoundry

Certificate in User Experience Design

Certificate in Front End Development for Designers

Intensive project-based training program with a focus on user experience design, user interface design and frontend skills for designers.

  • an app concept for finding tattoo artists and tattoo inspiration. Performed user research and analysis, created wire frame sand prototypes, and conducted user testing.
  • Designed and developed a portfolio website from scratch using basic skills in HTML5, CSS and JavaScript.

Sept 2008-May 2012

Pennsylvania State University

Bachelor of Science in Materials Science and Engineering

Skills

  • Wireframing & Prototyping
  • User Research
  • Usability Testing
  • User Interface Design
  • Information-informed personas
  • Project Management
  • Story/Journey Mapping
  • 3D Modeling
  • Root Cause Analysis
  • Basic Frontend Development and working knowledge of:

working knowledge of

  • HTML5
  • JavaScript
  • CSS

Tools

  • Adobe XD
  • WebFlow
  • SolidWorks
  • Vectornator
  • Adobe Photoshop
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Who I am

Below, you will find my resume and how I got into UX.

But if you want to know about me for real, here's probably where you'd look .

Intellectual Interests

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Hobbies

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